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Zimbra - Messaging and Collaboration in-the-cloud
Zimbra è una moderna e innovativa soluzione per la gestione della messaggistica e collaborazione aziendale multilingua.
Funzionalità
- Client di posta fluido e intuitivo, grazie all'implementazione pervasiva di Ajax ed presente un potete motore di ricerca visuale.
- Rubrica personale, condivisa (totalmente o parzialmente) con gli altri membri del team.
- Calendario personale o condiviso
- Cartelle condivise per lo scambio di documenti
- Creazione e modifica di documenti on-line (sia testo che fogli di lavoro), da condividere in gruppo, include editing collaborativo (wiki).
- Valigetta per il deposito e la condivisione a livello di utenti e gruppi di lavoro dei documenti aziendali.
- Task per la gestione delle proprie attività
- Ingrazione con sistemi di Istant Messaging e VoIP
- Sicurezza avanzata tramite sistema dedicato antivirus (ClamAV) e antispam (SpamAssassin)
Caratteristiche servizio
- Service Availability (SLA Amazon): 99,99%
- 1 IP Statico per ogni dominio
- Traffico dati disponibile per utente (IN – OUT): 5Gb/mese
- Spazio disco a disposizione per utente: 1Gb/mese
- Banda media disponibile per traffico internet: 1Mb UP - 2Mb DOWN
Piattaforme supportate
- Browser Support: Internet Explorer, Mozilla Firefox, Apple Safari for Microsoft Windows, Apple OS X, and Linux desktops
- Client Support: Microsoft Outlook, Mozilla Thunderbird, Apple Mail, Apple iCal, Apple Address Book, Mozilla Sunbird, Novell Evolution
- Protocol Support: MAPI, IMAP, POP, XML, HTTP/S, SOAP, LDAP, SIP, VoIP, iSync, RSS, Atom, iCal, CalDAV
Servizi e supporto
- Attivazione di un istanza server dedicata (EC2 e S3 di Amazon) entro 2 giorni dal pagamento
- Installazione e configurazione dell'ambiente sistemistico (Linux) e Applicativo (Zimbra Collaboration Suite)
- Assegnazione di un indirizzo IP statico e configurazione del DNS per il dominio di posta elettronica
- Creazione delle mailbox utente: utente@dominiocliente.it
- Assegnazione di 1Gb di spazio per ogni mailbox (spazio aggiuntivo disponibile)
- Attivazione filtri di sicurezza anti-virus e filtro anti-spam
- Backup giornaliero dell'infrastruttura e dei dati (mailbox), gestione storico fino a 30 giorni
- Assistenza tecnica standard in caso di problematiche tecniche (web, mail, wiki) entro 2 giorni lavorativi dalla chiamata (Assistenza Premier opzionale).
- Accesso per Mobile PDA: Windows Mobile 5, Iphone, Treo 650 e 700, Nokia E-Series a Motorola Q e BlackBerry BES (opzionale).
Costo
€ 6 utente/mese
Minimo 3 utenti. Costo una tantum di attivazione €150. Disponibili varie opzioni di sconto a seconda del numero di utenti e dei mesi di servizio richiesto
Zimbra Collaboration Suite: Architecture and functionality
ZIMBRA Collaboration Suite is an engine applications suite open source for the management of e-mail and the collaboration between work groups through shared calendars and documents sharing.
Zimbra offers a rich-client with a lot of functions (both through Zimbra Desktop program and Browser), technically very advanced if related to currents post client. Zimbra’s use through browser is fluent and intuitive, thanks to pervasive deployment of Ajax and the presence of an engine motor of visual search.
Contacts
Contacts made available by Zimbra makes you able to apply tag to contacts, grouping them. For a more productive use in work groups, index book can be shared (totally or partially) with the others members of the team. The use is immediate, and it is just as good as dedicated stand-alone applications. Also in this case is possible to apply tag to contacts, grouping them. Index book takes advantage to the search builder, as other components of the suite. For a more productive use in work groups, index book can be shared (totally or partially) with the other members of the team.
Calendar
It’s one of the most using applications in collaborative suites, and it allows to create personal calendar, in which insert yours appointments. It’s also possible to create shared calendars, in which every member of a group can insert his appointments and visualize events inserted by others.
Shared Folders
Zimbra makes you able to create and manage e-mail box shared with other members and work groups.
Documents
Zimbra makes you able to create and modify on-line documents (both text and work sheets), to share with the group and it is available the collaborative editing (which works as a wiki).
Briefcase
Zimbra allows the creation and the management of boxes for depositing and sharing of company documents through users and work groups. Who use Firefox as web browser, can use the plug-in that allows to manage these boxes with an easy drag & drop from your desktop.
Task
Zimbra allows to do list in an exclusive way or shared one with synchronization function also with other’s task post clients.
Messaging and VoIP
Unified messaging, with the integration of VoIP Open Source Asterisk, makes possible to call a contact from the index book, or a number presents in a e-mail or still begin conference calls with your team by using Voice over IP.
Instant Messaging
Zimbra offers to users the possibility to activate and manage multiple communications and groups chat. Based on the XMPP protocol, it interacts with others IM of thirds as AOL or MSN. Conversations can be registered and indexed to allow searching and following extractions.
Security
The suite is furnished with an anti-virus (ClamAV) and an anti-spam system (SpamAssassin) that controls mails in real time and enclosures treated MTA (Mail Transfer Agent).
Compatibility with mains fixed and mobile platforms
Zimbra integrates directly with Microsoft, Mac and Linux systems thanks to a large range of mobile devices: Smartphone, Blackberry, Apple iPhone, Treo, standard cell-phones, organizers and notebooks. Zimbra interfaces with third’s applications (also through Zimlet’s development), VOIP and CRM’s exchanges and other solutions compatible with SOAP/XML, by supporting the Single Sign-on. Security is guaranteed by native anti-virus and anti-spam and Zimbra protection offers the chance to personalize the interface compatible with SSL/TLS also without VPN.
Zimbra supports following applicative and protocol’s platforms.
- Browser Internet Explorer, Mozilla Firefox, Apple Safari for Microsoft Windows, Apple OS X, and Linux desktops
- Client: Microsoft Outlook, Mozilla Thunderbird, Apple Mail, Apple iCal, Apple Address Book, Mozilla Sunbird, Novell Evolution
- Protocolli: MAPI, IMAP, POP, XML, HTTP/S, SOAP, LDAP, SIP, VoIP, iSync, RSS, Atom, iCal, CalDAV
Benefits of use and administration
Users more and more ask multi-canals and organization of information. They ask for intuitive solutions those supply a best organization, efficient functionality of search in a lot of files, easy and transparent access to files and to messages’ synchronization, calendars and contacts, shared boxes.
From the other part, the administrators of the system are submerged by the crescent number and complexity of technologies managed for communication and collaboration. And security, spam, virus, requisites of availability are more central in the file’s strategy protection.
Zimbra allows to obtain important benefits, both in user’s use and in technical administration.
Large inter-operability of devices
- Use with client for PC, Apple, Linux, Organizers and Smart-phone (Outlook, Apple Mail, Mozilla, Thunderbird, RSS)
- Synchronization with the best mobile devices : BlackBerry, Organizers, Smart-phone, Pocket PC, Motorola, Nokia…
Easy organization of information
- Complete, engine and fast search interface (messages and attached inclusive)
- Chance to save search’s criterion through boxes
- Shared views on more boxes and planning of search’s filters
- Creation speed and modification of contact profile from e-mail
- Preview of web page from e-mail
Effective programming of activities
- Management of personal and multi-group tasks
- Management and controlling of free/busy status
- Shared and/or delegated calendar
- Multi-calendar’s views and interface to external calendar (.ics)
- Creation speed and appointments consulting meanwhile the mail reading
Reduced management costs
Management in the care of Sorgente.net that maintain the efficiency of the infrastructure, other than guarantee high levels of availability thanks to the powerful Cloud Computing platform, on which is based the Zimbra Groupware on-demand service.
Security
- Single Sign-on, VPN isn’t required
- Secure management of attaches and HTML code
- Spam-Assassin and ClamAV included
- Compatibility with pre-existing of anti-spam and anti-virus (by postfix & amavisd-new)
Zimbra Mobile
Una delle caratteristiche di maggiore rilievo di Zimbra Collaboration Suite è data dalla possibilità di integrare dispositivi mobili nelle funzionalità di collaboration aziendale. Le mailbox utente possono essere integrate con i diversi mezzi di comunicazione mobile utilizzati dagli utenti finali consentendo di massimizzare la mobilità nell'organizzazione:
- Push email: le email vengono inviate e scaricate in tempo reale appena arrivano al server Zimbra on-demand di Sorgente.net
- Sincronia nativa: sincronizzazione bi-direzionale in tempo reale al Server Zimbra on-demand di Sorgente.net.
Oltre a supportare l'accesso POP e IMAP e tutti i dispositii con Browser, incluso l'IPhone di Apple, Zimbra integra i dispositivi più diffusi di produttività mobile individuale (Windows Mobile 5, Treo 650 e 700, Nokia E-Series a Motorola Q). Zimbra consente inoltre la sincronizzazione nativa tra Zimbra server e Blackberry Enterprise Server verso tutti i dispositivi mobili Blackberry.
Services and costs
| Service description |
Zimbra Collaboration is the more modern and innovative way to the management of messages and multi-languages company collaboration. Zimbra is the open source solution for companies, Service Providers, Public, Governmental and Educational agency.
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| Contract | 3 - 6 - 12 - 24 months | |||||||||||||||||||||||||
| Users (minimum) | 3 | |||||||||||||||||||||||||
| Availability | 24h x 7d x 365d (99,99% Amazon SLA) | |||||||||||||||||||||||||
| Monthly fee | € 6 (user/month), payment quarterly in advance | |||||||||||||||||||||||||
| Setup-fee | € 150 (una tantum), payment to order | |||||||||||||||||||||||||
| Mobile access | € 100 (optional, una tantum), payment to order
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| Extended Support | + € 100 (month), payment quarterly in advance | |||||||||||||||||||||||||
Discount options
There are available discounts depended by volumes (users number and/or months service subscription). There are also available discounts for academic institutions, schools and “no profit” organizations:
"Referral" discount (first year only)
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50% discount for every business solutions on-demand, in aid of users which agree to provide Sorgente.net whit references in bottom page about web contents and e-mail. The following phrase will be placed automatically by the system: "Business application on-demand service delivered by www.Sorgente.net " This discount is applicable just for the first year and it can’t be accumulated with other types of discount. From the second year will be applied eventual discounts on volumes. | ||
Incremental n°users*
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% discount |
Configurazioni di esempio |
| from 3 to 10 | 0 | Zimbra Groupware in the cloud (8 users) = € 48 / mese |
| from 11 to 24 | 10% | Zimbra Groupware in the cloud (15 users) = € 81 / mese (compared to € 90) |
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from 25 to 50 | 20% | Zimbra Groupware in the cloud (30 users) = € 144 / mese (compared to € 180) |
| Following (25+) | Ask for a quote | |
| Incremental discount n°months** |
% discount |
Example configurations
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| 12 months contract | Free setup | Zimbra Groupware in the cloud (5 utenti per 12 mesi) = € 360 (compared to € 510) |
** quarterly pay in advanced
** annual pay in advanced